Aimee Miller
My ambition is to deliver high quality solutions that achieve business objectives without compromising user experience. I have spent much of my career working in small multi-disciplinary teams in the Australian Public Service. I am proud to work on complex problems and deliver solutions that truly impact the lives of our users.
I am experienced in service, UX & visual design as well as user research and project coordination. I like working on projects that create positive change in peoples lives. I love the challenge of working within business constrains to improve existing user journeys.
hello@aimeemiller.com.au
0431 468 838
Canberra, Australia
Establishment of the APS Digital Profession
Involved in the Digital Profession for 3 years since its inception,
I had the opportunity to shape the members community, skills
framework and career pathway visualisation tool.
Digital and technology professionals are in high demand in all
sectors, but especially in the public sector. The intention of the
Digital Profession is to prioritise the development and retention of
APS digital talent, through more than just salary.
Employee experience mapping during COVID-19
Rapid journey mapping and prototyping to improve support for APS
employees during COVID-19.
The Digital Transformation Agency is often looked to for advice on
digital ways of working, tools and remote collaboration. These
enquiries increased significantly as the volume of remote meetings
and workshops escalated due to the COVID-19 pandemic.
Australian Government
Digital Transformation Strategy
Developing a transformation strategy focused on user needs and
pitched directly to users.
This was one of the first strategies of its kind in the Australian
Government, where the DTA's Service Design and Delivery Process was
coupled with agile delivery methods to produce a strategy suitable
for everyday Australians to read and understand.